Privacy & Refund Policy
We respect your privacy and are fully committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our content.
1. Information We Collect
When you purchase a course or sign up for our newsletter, we may collect the following information:
Your name and email address
Billing information (processed securely via Stripe or PayPal)
Course access details and purchase history
Optional information you choose to provide (e.g., survey responses)
We only collect information necessary to deliver our products and services effectively.
2. How We Use Your Information
We use your personal data to:
Process and fulfill your order
Deliver course videos and files to your email
Send you updates, new lessons, or promotional offers (only if you opt in)
Improve our courses and website experience
We do not share, sell, or rent your personal information to third parties.
3. Data Security
Your privacy and security are our top priority. We use industry-standard encryption, secure servers, and trusted payment processors to protect your data. Access to personal information is restricted to authorized personnel only.
4. Cookies & Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, but this may affect some site features.
Refund Policy
Since our courses are digital products delivered instantly after purchase, all sales are final and non-refundable. We encourage you to read course descriptions carefully before ordering.
However, we are committed to your satisfaction. If you encounter:
Broken or missing video files
Issues downloading the course materials
Wrong course pack delivered
Please contact us within 7 days of purchase, and we will promptly resolve the issue by re-sending the correct files at no additional cost.
Your Rights
You have the right to request:
A copy of the personal data we hold about you
Corrections to any inaccurate information
Removal of your personal information from our records (except for records we must keep for legal purposes)
Contact Us
If you have questions about this Privacy & Refund Policy or need help with your order, please contact us:
Email: payment@msstrongpay.com
By using our website and purchasing our courses, you agree to this Privacy & Refund Policy.